Terms Of Sale and Refund Policy
Paint Wonders 10-Day Return Policy
At Paint Wonders, we want you to love your creative experience. If for any reason you're not completely satisfied with your purchase, we’re here to help with our 10-day return policy.
Eligibility for Returns:
Returns must be initiated within 10 days of receiving your order.
Items must be unused, unopened, and in their original packaging.
How to Request a Return:
Contact our customer service team at Michaela.Molinari@hotmail.com within 10 days of receiving your order.
Provide your order number and a brief explanation of your return request. For damaged or defective items, please include photos.
Return Shipping:
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
We recommend using a trackable shipping service to ensure your return reaches us.
Refunds:
Once we receive your return and verify its condition, we’ll process your refund within 5-7 business days.
Refunds will be issued to your original payment method.
Exchanges:
If you’d like to exchange an item, follow the return process above, and we’ll guide you through placing a new order.
Customer Service
Phone: 865-804-7773
Email: Michaela.Molinari@hotmail.com